ALL SALES ARE FINAL

Policy Overview

We want you to be confident in your shopping experience with us. Please be advised that all sales are final. Because we operate as an independent boutique, we do not accept returns or issue refunds for items based on change of mind, incorrect sizing, or dissatisfaction with the product.

Defective or Incorrect Items

We take great pride in our quality control. In the unlikely event that you receive an item that is defective, damaged, or the wrong item was sent, we are committed to making it right.

If the product is defective or wrong sent, after verification, you will get a new one. No return and refund will be processed.

To initiate a verification claim:

  1. Contact Support: Email us at [email protected] within 3 days of receiving your package.

  2. Provide Proof: Include your order number and clear photographic evidence showing the defect or the incorrect item received.

  3. Verification: Our team will review the evidence provided. If the claim is verified, we will arrange for a replacement to be shipped to you.

Please note that we cannot process replacements for items that show signs of wear, washing, or use after delivery.

Order Cancellations

Once an order is placed, it is transmitted directly to our fulfillment center for processing. For this reason, we cannot cancel or modify orders once they have been confirmed in our system. Please double-check your order details, including the selected size and shipping address, before finalizing your checkout.

Shipping & Delivery

By completing your purchase, you acknowledge and agree to our shipping policy. While we strive to meet all delivery timelines, we are not responsible for delays caused by third-party carriers or customs processing.

Disclaimer: We operate as an independent brand and e-commerce entity. This policy applies exclusively to transactions completed directly through our online store. By making a purchase, you agree to these terms.