Shipping Policy
Thank you for shopping with us. We are committed to delivering your luxury streetwear items safely and efficiently. Below you will find the details of our shipping timelines, tracking procedures, and delivery terms.
1. Order Processing Time
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All orders are processed within 5 to 7 business days (excluding weekends and major holidays) after receiving your order confirmation email.
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You will receive another notification when your order has officially shipped from our fulfillment center.
2. Shipping & Delivery Timelines
We ship our products globally utilizing premium courier networks to ensure safe transit.
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Estimated Delivery Time: Once processed, standard delivery takes approximately 15 to 18 days to reach your destination.
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Total Estimated Window: Please anticipate a total of 20 to 25 days from the exact day you place your order to delivery at your doorstep (incorporating both fulfillment processing and international transit time).
Please Note: Delivery timelines are provided as guidelines only. These windows do not account for occasional transit delays caused by extreme weather, operational carrier backlogs, or unexpected customs delays in the destination country.
3. Tracking Your Order
As soon as your package is dispatched by our logistics team, a shipping confirmation email containing a custom tracking number and carrier link will be sent to the email address provided at checkout.
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Please allow up to 24 to 48 hours for the shipping courier to update the tracking information on their portal after you receive your link.
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You can easily trace the progress of your shipment directly through the link provided in the email.
4. Shipping Destinations and Restrictions
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We ship to a wide network of international destinations, covering major global regions.
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P.O. Boxes & Military Addresses: Unfortunately, our premium carrier services cannot deliver packages to P.O. Boxes, APO, FPO, or freight forwarding coordinates. Please ensure you provide a valid residential or business daytime address at checkout.
5. Customs, Duties, and Taxes
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All orders are shipped with local import taxes and customs duties unpaid (DDU/DAP) unless explicitly stated otherwise at checkout.
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The recipient is fully responsible for clearing any local customs fees, import duties, and VAT levied by the destination country upon arrival. We cannot estimate these specific charges, as they vary drastically by location.
6. Delivered but Not Received
If your tracking information indicates that your package was delivered to your address but you have not received it:
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Check around your property and inquire with neighbors or building management.
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Wait 24 hours, as courier systems occasionally mark packages as “delivered” prematurely.
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If it remains missing, contact the carrier directly using your tracking number to file a claim, or reach out to our team at [email protected] for assistance.
Disclaimer: We operate as an independent brand and e-commerce entity. This shipping policy applies exclusively to transactions completed directly through our online store. By finalizing your checkout, you acknowledge and agree to these standard processing and delivery timeframes.